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Monday, October 13, 2008

Jobs at Unilever: Service Quality Analysts & Facilities Manager

Jobs at Unilever Nigeria, Unilever Nigeria Jobs, Careers at Unilever Nigeria - Jobs in Nigeria by Careers NigeriaUnilever is a multinational with presence in over 100 countries across the globe. We add vitality to life by providing brands like Close up, Omo, Lux, Lipton, Knoor and many more.

Unilever is currently recruiting for the following positions:

  • Service Quality Analyst
  • Facilities Management Manager

1. Service Quality Analyst

This role primarily involves responding to all queries on sevice provided by the Service Providers (telecom service,enterprise computing, client services), monitoring and resolving problems and incidents at country level, agreeing to and coodinating transformation programs aimed at reduing costs and improving efficiency

Job Description
Supports Regional Service Quality Manager - Clients Services to ensure adherence to Unilever IT Service management process, policies and procedures by the Service Providers
Advises on the practicality and viability of proposed improvement plans from the Service Providers related to their root cause analysis studies Coordinates with the Service Providers on the quality of any SLA reporting received by Unilever
Assists in capture, logging and tracking of billing, performance, contract compliance and relationship issues

B.Sc Computer Science(or equivalent)
At least two years experience in infrastructure services

2. Facilities Management Manager

This role entails you making sure that all services such as Local Area Network (LAN), Facilities Conference Room Equipment, UPS, Distributor Hardware, Handhelds, etc are available at all times

B.Sc Computer Science (or equivalent)
At least 1 year experience in infrastructure services

If the above describes you, kindly send your detailed resume to:

Human Resources Business Partner
Supply Chain, Finance & Human Resources, Unilever Nigeria Plc
1, Billingsway, Oregun, Lagos. P.O Box 1063, Ikeja, Lagos

or E.Mail:

Deadline is 23rd October 2008

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